Education & childcare
AI receptionist for early childhood centres
The short answer
Last updated
Calls we handle
Calls early childhood centres get, answered.
- Enrolment and waitlist enquiries
- Centre tour bookings
- Fees and 20 Hours ECE eligibility (AU: CCS)
- Absence notifications
- Pick-up authorisation questions
- Job enquiries
Urgent calls
Escalated to you.
- Child injury or illness
- Unauthorised pick-up or custody disputes
- Child protection concerns
- Emergency closures
Software
Works with OWNA, Storypark, Xplor Education / Discover, Educa and more.
OWNA
Partner accessOWNA offers a 'Custom Integration (API)', but only on its Enterprise plan (25+ centres) — not self-serve.
Storypark
Works alongsideStorypark has no open API — its listed integrations are CCMS partner syncs (Kidsoft, Xap, Kinder M8), not something FirstVoice can write into directly.
How it connects to StoryparkXplor Education / Discover
Works alongsideNo confirmed integration route for Xplor Education / Discover - FirstVoice logs the call and follows up.
How it connects to Xplor Education / DiscoverEduca
Works alongsideWorks alongside Educa: FirstVoice logs the call and emails your centre a summary; no public API or automation route was found for direct booking, lead creation, or notes.
Also: Kidsoft.
What a missed call is worth
Typical prices for early childhood centres in NZ.
Rules we script around
Regulations for early childhood centres.
General information, not legal advice.
- NZ: licensed services are governed by the Education (Early Childhood Services) Regulations 2008Source
- Handle children's information carefully under IPP3Source
Australia
- AU: the National Quality Framework applies; child safety reforms are in force, and Approved Providers must keep the Worker Register up to date
What does FirstVoice do with urgent calls for early childhood centres?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For early childhood centres that usually means calls like child injury or illness, unauthorised pick-up or custody disputes and child protection concerns. Life-threatening emergencies are directed to 111.
Does FirstVoice work with OWNA?
OWNA offers a 'Custom Integration (API)', but only on its Enterprise plan (25+ centres) — not self-serve. It also works with Storypark, Xplor Education / Discover, Educa and Kidsoft.
How much does an AI receptionist cost for early childhood centres?
Connecting OWNA is included from Growth at $597 a month. Starter is $297 a month with calendar booking.