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FirstVoice AI

Education & childcare

AI receptionist for early childhood centres

The short answer

FirstVoice answers calls for early childhood centres 24/7, including enrolment and waitlist enquiries, centre tour bookings and fees and 20 Hours ECE eligibility. It books into your calendar and gets urgent calls to you straight away. Plans start at $297 a month with setup included.

Last updated

Calls we handle

Calls early childhood centres get, answered.

  • Enrolment and waitlist enquiries
  • Centre tour bookings
  • Fees and 20 Hours ECE eligibility (AU: CCS)
  • Absence notifications
  • Pick-up authorisation questions
  • Job enquiries

Urgent calls

Escalated to you.

  • Child injury or illness
  • Unauthorised pick-up or custody disputes
  • Child protection concerns
  • Emergency closures

Software

Works with OWNA, Storypark, Xplor Education / Discover, Educa and more.

  • OWNA

    Partner access

    OWNA offers a 'Custom Integration (API)', but only on its Enterprise plan (25+ centres) — not self-serve.

  • Storypark

    Works alongside

    Storypark has no open API — its listed integrations are CCMS partner syncs (Kidsoft, Xap, Kinder M8), not something FirstVoice can write into directly.

    How it connects to Storypark
  • No confirmed integration route for Xplor Education / Discover - FirstVoice logs the call and follows up.

    How it connects to Xplor Education / Discover
  • Educa

    Works alongside

    Works alongside Educa: FirstVoice logs the call and emails your centre a summary; no public API or automation route was found for direct booking, lead creation, or notes.

Also: Kidsoft.

What a missed call is worth

Typical prices for early childhood centres in NZ.

Rules we script around

Regulations for early childhood centres.

General information, not legal advice.

  • NZ: licensed services are governed by the Education (Early Childhood Services) Regulations 2008Source
  • Handle children's information carefully under IPP3Source
Australia
  • AU: the National Quality Framework applies; child safety reforms are in force, and Approved Providers must keep the Worker Register up to date

FAQ

Early childhood centres: questions.

What does FirstVoice do with urgent calls for early childhood centres?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For early childhood centres that usually means calls like child injury or illness, unauthorised pick-up or custody disputes and child protection concerns. Life-threatening emergencies are directed to 111.

Does FirstVoice work with OWNA?

OWNA offers a 'Custom Integration (API)', but only on its Enterprise plan (25+ centres) — not self-serve. It also works with Storypark, Xplor Education / Discover, Educa and Kidsoft.

How much does an AI receptionist cost for early childhood centres?

Connecting OWNA is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Hear an AI receptionist set up for early childhood centres.