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FirstVoice AI

Integrations · PSA (Kaseya/Datto)

AI receptionist for Autotask PSA

Connects via automation

Creates a triaged support ticket in Autotask PSA from after-hours calls via a Zapier automation.

Connect Autotask PSAConnects via automation

Last updated

FirstVoice with Autotask PSA

FirstVoice capabilities with Autotask PSA
Check availability during the callNo
Create bookings, jobs or leadsNot yet confirmed
Recognise returning callersNot yet confirmed
Add call notes and summariesNot yet confirmed
Trigger follow-up texts or emailsNot yet confirmed

Autotask PSA connection details

Autotask PSA connection details
CategoryPSA (Kaseya/Datto)
MarketsGlobal, US
API documentationAvailable with vendor approval view docs
AuthAPI key
AccessNot confirmed
ZapierYes
MakeNot yet confirmed
WebhooksYes
FirstVoice planGrowth or Scale
CheckedAgainst official Autotask PSA documentation, 16 September 2026

unverified

Industries using Autotask PSA

Autotask PSA questions

Does FirstVoice integrate with Autotask PSA?

Creates a triaged support ticket in Autotask PSA from after-hours calls via a Zapier automation.

Can FirstVoice book directly in Autotask PSA?

Not directly. Sends each call into the app through our automation workflows.

Which plan includes Autotask PSA?

Growth ($597 a month) and Scale.

Autotask PSA is a trademark of its owner. FirstVoice isn't affiliated with Autotask PSA.

Using Autotask PSA? Let's connect it.