Integrations · CPaaS (voice + SMS)
AI receptionist for Twilio
Syncs every call
Uses Twilio's public API to send SMS confirmations and handle call routing/transfers straight after the call.
Connect TwilioSyncs every call
Last updated
FirstVoice with Twilio
| Check availability during the call | No |
|---|---|
| Create bookings, jobs or leads | No |
| Recognise returning callers | No |
| Add call notes and summaries | No |
| Trigger follow-up texts or emails | Yes |
Twilio connection details
| Category | CPaaS (voice + SMS) |
|---|---|
| Markets | NZ |
| API documentation | Public view docs |
| Auth | API key |
| Access | Self-serve: you can create API credentials |
| Zapier | Yes |
| Make | Yes |
| Webhooks | Yes |
| FirstVoice plan | Growth or Scale |
| Checked | Against official Twilio documentation, 16 September 2026 |
NZ local numbers need ID and address (anywhere, no PO Box); 0800 needs none (NZ regulatory)
Twilio questions
Does FirstVoice integrate with Twilio?
Uses Twilio's public API to send SMS confirmations and handle call routing/transfers straight after the call.
Can FirstVoice book directly in Twilio?
Not directly. Creates the enquiry, job or lead, with notes, as the call is handled.
Which plan includes Twilio?
Growth ($597 a month) and Scale.
Twilio is a trademark of its owner. FirstVoice isn't affiliated with Twilio.