Integrations · Cloud PBX
AI receptionist for Microsoft Teams Phone
Works alongside
Can sit behind Microsoft Teams Phone via Direct Routing so calls forward to the AI receptionist when unanswered.
Connect Microsoft Teams PhoneWorks alongside
Last updated
FirstVoice with Microsoft Teams Phone
| Check availability during the call | No |
|---|---|
| Create bookings, jobs or leads | No |
| Recognise returning callers | No |
| Add call notes and summaries | No |
| Trigger follow-up texts or emails | Not yet confirmed |
Microsoft Teams Phone connection details
| Category | Cloud PBX |
|---|---|
| Markets | NZ |
| API documentation | Public view docs |
| Auth | Not confirmed |
| Access | Needs vendor approval |
| Zapier | Not yet confirmed |
| Make | Not yet confirmed |
| Webhooks | No |
| FirstVoice plan | Growth or Scale |
| Checked | Against official Microsoft Teams Phone documentation, 16 September 2026 |
NZ in Calling Plans; One NZ sells Operator Connect
Microsoft Teams Phone questions
Does FirstVoice integrate with Microsoft Teams Phone?
Can sit behind Microsoft Teams Phone via Direct Routing so calls forward to the AI receptionist when unanswered.
Can FirstVoice book directly in Microsoft Teams Phone?
Not directly. Texts callers your booking link and emails you a summary of every call.
Which plan includes Microsoft Teams Phone?
Growth ($597 a month) and Scale.
Microsoft Teams Phone is a trademark of its owner. FirstVoice isn't affiliated with Microsoft Teams Phone.