Integrations · SMS gateway (AU origin; NZ site; Sinch group)
AI receptionist for ClickSend
The short answer
Yes. FirstVoice sends booking confirmations and follow-up texts through your ClickSend account after every call.
Last updated
Try it
See what arrives after every call.
The same call, delivered wherever your team already looks. You choose what's included.
Example call with a made-up caller.
Text message · now
Then
Watch a call go into ClickSend.
Incoming call
Example caller · Mobile
An example call, sped up. Your setup follows your own questions and rules.
- A caller books on the phone
- FirstVoice sends a confirmation text through your ClickSend account
- The text names your business and includes the booking time
- Replies come back to you
- Anyone who replies STOP is removed
FirstVoice with ClickSend
Booking confirmations by text, sent automatically.
What happens on a call
- A caller books on the phone
- FirstVoice sends a confirmation text through your ClickSend account
- The text names your business and includes the booking time
- Replies come back to you
- Anyone who replies STOP is removed
Getting connected
- You open a ClickSend account, top up credit and send us your connection key
- For texts to NZ mobiles, NZ phone networks require a registered short code, which takes about 4 to 6 weeks to set up
- We set up and test your messages
Nothing changes for your team
You keep ClickSend exactly as it is. Your team, your phone number and the way you work don't change. FirstVoice simply answers the calls you can't, and puts the results where you want them.
Technical details, for whoever looks after your software
FirstVoice with ClickSend
| Check availability during the call | No |
|---|---|
| Create bookings, jobs or leads | No |
| Recognise returning callers | No |
| Add call notes and summaries | No |
| Trigger follow-up texts or emails | Yes |
ClickSend connection details
| Category | SMS gateway (AU origin; NZ site; Sinch group) |
|---|---|
| Markets | AU, NZ |
| API documentation | Public view docs |
| Auth | API key |
| Access | Self-serve: you can create API credentials |
| Zapier | Yes |
| Make | Yes |
| Webhooks | Yes |
| FirstVoice plan | Growth or Scale |
| Checked | Against official ClickSend documentation, 17 September 2026 |
Self-serve
ClickSend questions
Does FirstVoice work with ClickSend?
Yes. FirstVoice sends booking confirmations and follow-up texts through your ClickSend account after every call.
Do I need permission to text customers?
Booking confirmations are expected by the customer. Any marketing texts need their consent and an easy way to opt out, under NZ's anti-spam law. We set this up for you.
Which plan includes ClickSend?
Growth ($597 a month) and Scale.
ClickSend is a trademark of its owner. FirstVoice isn't affiliated with ClickSend.
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